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Have a question or special request?  We love to hear from our customers!  Please fill out the below form and we'll get back to you as soon as possible!

Shoals Boutique Contact Information

Email
 Address
info@shoalsbtq.com

1276 S Coast Hwy
Unit A
Laguna beach, CA  92651

Phone: (949) 796-4344

Contact us

Our customers' satisfaction is our number one priority.

We offer a full refund within 7 days of purchase or delivery when the product has is unused and a store credit up to 14 days after purchase/delivery.

Please note that customers will be responsible for shipping costs.

All returns must be unworn with tags attached.

Products under warranty should be handled with care.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global pandemic, orders may arrive later than usual.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.

Products are stocked on a regular basis but in limited sizes and quantities.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We may be able to special order it for you at no extra cost!

Returns & Exchanges

Returns within 7 days receive a full refund. Store credit or exchanges good for 14 days.

Local Pickup

Pick it up or ship it! Available at checkout.

Live support

Call us! 1 (949) 796-4344.